Jira Service Manager
Spacelift already has the ability to append the output of runs as a comment on a Pull Request in Bitbucket. We would like the same functionality with Jira Service Manager. We’d like Spacelift to comment on a Jira Service Manager ticket with a link to the tracked run. We use Jira Service Manager to track deployments as they pass through our workflows.
- Workaround
- Problem
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Comments2
Aleksandra Cieslak
Jul 6
Hi!
Thanks for this suggestion, and for the detail on how you're using Jira Service Manager to track deployments through your workflow.
To give you a straight answer: we don't currently have native support for commenting on Jira Service Manager tickets, and it isn't on our near-term roadmap as a built-in feature.
The good news is that we recently launched Spacelift Flows, which can solve this for you today and gives you more flexibility than a native integration would. Flows lets you build automations connecting Spacelift to external tools like Jira, so you can set up exactly this workflow.
You can check it here:
https://docs.useflows.com
https://spacelift.io/flows
Rose Crater
May 21, 2025
We are very interested in this feature as well. Ideally we would like to launch the run via Jira Service Manger.