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Jira Service Manager

Spacelift already has the ability to append the output of runs as a comment on a Pull Request in Bitbucket. We would like the same functionality with Jira Service Manager. We’d like Spacelift to comment on a Jira Service Manager ticket with a link to the tracked run. We use Jira Service Manager to track deployments as they pass through our workflows.

Workaround
Problem
Status: ❌ Rejected2 comments

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Comments2

  • Aleksandra Cieslak

    Team•

    Jul 6

    Hi!

    Thanks for this suggestion, and for the detail on how you're using Jira Service Manager to track deployments through your workflow.

    To give you a straight answer: we don't currently have native support for commenting on Jira Service Manager tickets, and it isn't on our near-term roadmap as a built-in feature.


    The good news is that we recently launched Spacelift Flows, which can solve this for you today and gives you more flexibility than a native integration would. Flows lets you build automations connecting Spacelift to external tools like Jira, so you can set up exactly this workflow.

    You can check it here:

    https://docs.useflows.com

    https://spacelift.io/flows

  • Rose Crater

    •

    May 21, 2025

    We are very interested in this feature as well. Ideally we would like to launch the run via Jira Service Manger.